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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bianca Williams

June 27, 2024

5  out of  5 rating by Bianca Williams
"I recently had the pleasure of working with Donna for my insurance needs, and I couldn't be happier with the experience. From the moment I contacted them, the entire team was incredibly friendly, professional, and attentive to my requirements.I highly recommend Pat Parker Team to anyone looking for reliable and personalized insurance solutions. They truly go above and beyond to ensure their clients are satisfied and well-protected. Five stars!"
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Chris Nickas

June 26, 2024

5  out of  5 rating by Chris Nickas
"Pat and his incredible staff are a pleasure to work with and have always provided me with and family with great service!!!"
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Craig Shatto

June 16, 2024

5  out of  5 rating by Craig Shatto
"Pat Parker is a great agent. He goes above and beyond to help with all your insurance needs. He will go that extra mile for you When others won’t."
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Chris Workman

June 1, 2024

5  out of  5 rating by Chris Workman
"Mr. Pat Parker has been taking care of my insurance for a while now and every time I’ve ever needed anything he has always been one phone call away. Couldn’t have asked for a better agent."
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Robert Morabito

May 31, 2024

1  out of  5 rating by Robert Morabito
"Wish I could give a better review. I gave them a lot of time to make things right before writing a review. I have never had a good claim experience with State Farm. They are the highest premium pay insurance with a very low quality service. You can choose who you want for repairs is a lie. It must be the lowest bidder. When my car was in a hit and run 10 years ago they wanted to repair it when it was obviously totaled. It took several months to make a decision and then the car could not be repaired and ended up getting totaled after 6 month before they could decide. Next was my Harley. I had an accident and I was the service manager at Harley Davidson and gave them the estimate myself. They did not know I worked there and tried to total the bike claiming the estimate was over twice then what I knew I gave them. Meaning they flat out lied. Said the dealership gave them an estimate of $8,700 when I the manager gave them an estimate of $4,500. When they figured out who I was it was dead silence on the phone. Next was a house leek that they denied over the phone then sent an adjuster out months after I fixed it myself and said they see nothing wrong. Now I am in another house claim. Also a leak. This one has taken 9 months and still going. They didn’t like the contractors estimate and wanted one that was less money for them. So I had to use one of their recommended contractors. So you can choose you want is a lie. Now I’m trying to get their contractor to show and I am having difficulties. The adjuster named Angel will not answer or return phone calls. The contractor they denied could have completed this months ago. I just called the office to explain all of this and I was told to call the adjuster and I told them the adjust will not answer or call back. The contractor that you recommended has not shown up. I was told that’s my problem now. After nine months I still have a hole in my ceiling. What complete poor customer service for such a high rate premium that keeps getting raised for no reason. They say it’s inflation. They want you to pay inflation premiums but not willing to pay inflation price repairs. Meaning it’s all profit. Pat is a really good guy and that’s why I have stayed with State Farm for nearly two decades. This time I am just disappointed with all of them across the board. I just wanted my house fixed. I just want what is right a fair. That’s not State Farm anymore. They can pay an A list actor to make their commercials but can’t pay their customers. Like a good neighbor is also a lie. Sorry being told that it’s my problem now after all this time I have been courteous and polite never raising my voice and being understanding. They just shut the door in face and said your problem. Pat I am not angry but I am disappointed and I can no longer recommend anyone to sign on with State Farm."
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Zimmyboy 206

May 6, 2024

5  out of  5 rating by Zimmyboy 206
"I recently did business with Pat and I’m very satisfied. I look forward to working with him in the future."
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Angela Tapley

March 14, 2024

5  out of  5 rating by Angela Tapley
"Best insurance company"
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J Barlow

January 13, 2024

5  out of  5 rating by J Barlow
"I recently had the pleasure of working with Pat Parker for my insurance needs, as a Insurance professional myself, I am beyond impressed with the level of service and availability Pat and his office provided. Pat Parker State Farm goes above and beyond in delivering outstanding service. From the beginning, their attention to detail and commitment to my insurance policies were evident. They took the time to walk me through various options, ensuring I had the coverage that best suited my needs. What truly stood out to me was Pat Parker's availability. In an industry where prompt communication is crucial, Pat Parker State Farm excels. They were consistently responsive, whether it was answering questions about my policy or addressing any concerns I had. This level of accessibility instilled a sense of confidence, knowing that I could rely on Pat Parker and his staff whenever needed. The seamless combination of great service and availability makes Pat Parker a standout professional in the insurance field. I highly recommend his expertise to anyone seeking not only comprehensive coverage but also a dedicated agent who is readily available to assist."
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Andrew Mills

September 13, 2023

5  out of  5 rating by Andrew Mills
"Thank you Tabitha!"
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Justin Ambrose

May 4, 2023

5  out of  5 rating by Justin Ambrose
"So helpful. Mrs Donna is amazing"
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Cal Broome

January 10, 2023

5  out of  5 rating by Cal Broome
"A big thank you to Pat and Donna for helping us with our insurance business. It is so nice dealing with honest and friendly folks. Our recent claim went very smoothly. State Farm is the best."
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Greg Markiton

January 8, 2023

5  out of  5 rating by Greg Markiton
"Pat and his team have always provided first class customer service for me and my family. Highly recommend!"
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Whitney Butler

January 7, 2023

5  out of  5 rating by Whitney Butler
"Best agent in town! I always refer my real estate clients to Pat Parker because I know they will receive excellent service! Highly recommend!!"
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Leslie Childress

January 6, 2023

5  out of  5 rating by Leslie Childress
"My husband and I have used Pat for all of our insurance (home, auto, life, personal articles) since we got married. Having everything in one place makes in very convenient. Everyone in the office is always helpful and nice. Great officer manager as well."
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Kim Morgan

January 5, 2023

5  out of  5 rating by Kim Morgan
"Pat Parker State Farm is a great place to get all of your insurance needs handled. The office staff are knowledgeable, friendly and efficient. Thanks for all you do!!!"
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Kevin F.

January 5, 2023

5  out of  5 rating by Kevin F.
"Personable and caring - the customer service is outstanding."
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Lacy M

January 4, 2023

5  out of  5 rating by Lacy M
"The staff is always so kind and helpful whenever you need assistance with anything at all! I reached out for renter's insurance and Erika sent my quote over almost instantly! If you are ever in need for any insurance purposes, reach out to Pat Parker's office!"
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Willie Lee “Grumpy Biscuit” Kersey Jr

October 1, 2021

1  out of  5 rating by Willie Lee “Grumpy Biscuit” Kersey Jr
"Had a bad experience with this company."
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Lay Meachum

September 21, 2021

5  out of  5 rating by Lay Meachum
"I love their clothing !! Everything fits perfectly 💕"
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Nate Tosto

February 3, 2021

5  out of  5 rating by Nate Tosto
"I switched over to Pat Parker’s office a few weeks ago and I couldn’t be more thrilled with the service and help I have received with my insurance. Not to mention that my monthly premiums were almost cut in half from my previous insurance company. I highly recommend asking for Seth. He was great and very knowledgeable. I could not give higher recommendations! Thanks Pat and Seth!"
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Eugene Johnson

September 3, 2020

5  out of  5 rating by Eugene Johnson
"I am reopening my After School Mentoring Organization and needed some good quality business insurance that would cover me and any damage or injuries that may happen in the building. I called Ms Angel and after having the conversation she knew what I needed and within 24 hours I had my policy. Fast professional service is what Pat Parker State Farm is all about. Thanks again Angel 😇"
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REH REH

September 1, 2020

5  out of  5 rating by REH REH
"I have been with Pat Parker for several years. Angel took over my account when she came to State Farm. She has done such a good job getting me the best value for my insurance. She has also helped my nephew who got his first car this year. Thanks Angel for doing such a jam up job."
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Susan Wright

September 1, 2020

5  out of  5 rating by Susan Wright
"If you are shopping around for the best insurance rates or just needing some extra life insurance, Pat's office will handle all your needs. Professional, courteous, and caring."
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Matthew Ferrell

September 1, 2020

5  out of  5 rating by Matthew Ferrell
"Super easy to work with. Angel is not only professional, but very personable. Love dealing with a real person rather than just an app, website, or automated system. Although state farm offers all the above for convenience. Im just old school"
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Carlos Yingst

June 11, 2020

5  out of  5 rating by Carlos Yingst
"Pros work here!"